Privacy notice

Last Updated: September 21, 2026

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This privacy notice for Kalos Hospitality LLC ("we," "us," or "our") explains how we collect, use, store, and share personal information when you use our services.

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Summary of Key Points

We collect personal information such as names, email addresses, phone numbers, and details about your space or project.
We do not collect sensitive personal information or data from third parties.
We use your data to provide services, communicate with clients, improve user experience, ensure security, and meet legal requirements.
Your data may be shared with service providers under strict confidentiality agreements.
We protect your data with appropriate technical and organizational measures.

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What Information Do We Collect?

We collect information that you provide, including:

Names
Email addresses
Phone numbers
Project or space details you share with us
Contact preferences

We also collect some technical information automatically via cookies and similar technologies.

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How Do We Process Your Information?

We use the collected data to:

Provide and manage our design and consulting services
Communicate with clients and prospective clients
Send educational or promotional content (if consented)
Ensure website security
Improve our services and user experience

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When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these emails. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

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Legal Bases for Processing

We process your data under these legal grounds:

Consent
Contractual necessity
Legitimate interest
Legal obligations

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Sharing of Information

We may share your data with:

Service providers (e.g., hosting and analytics platforms)
Legal or regulatory authorities when required
Business partners in case of business transitions

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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Cookies and Tracking

Cookies may be used to personalize and improve your experience. You can control cookie settings through your browser.

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Data Retention

We retain personal data only as long as necessary for the purposes stated, unless legally required otherwise.

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Data Security

We use security measures to protect personal data. However, no system is completely secure.

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Children's Privacy

We do not knowingly collect data from individuals under 18 years of age.

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Your Rights

You may:

Request access to your data
Request correction or deletion
Withdraw consent

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